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Industry study 23 of 24 · Healthcare Research Companion

Workforce, Clinicians and Building a Healthcare Company

~5,000 words

Healthcare is a labour business. Wages and benefits are the largest cost line for almost every provider, usually around half or more of a hospital's operating expenses, and the supply of clinicians is set by licensing boards, residency caps and training pipelines that take a decade to change. This section covers both sides of that fact. The first half is the workforce: physician and nurse supply, burnout, the travel-nurse and staffing-agency boom of 2020–22, scope-of-practice fights, unions and the global migration of health workers. The second half is what it means for founders: why every healthcare company needs clinical leadership with real authority, which roles do not exist in a normal software company, how to hire and pay clinicians, and how boards and governance fail. The two halves are linked. Most healthcare start-ups either sell to the workforce, try to make it more productive, or employ it.

What the study covers

  1. 1Overview: why the workforce is the business
  2. 2Workforce supply and shortages
  3. 3Burnout and the documentation burden
  4. 4Staffing agencies, travel nurses and gig platforms
  5. 5Unions and labour relations
  6. 6The global workforce and migration
  7. 7Building a healthcare company: founder archetypes
  8. 8Org design: roles that do not exist in a normal software company
  9. 9Hiring and paying clinicians
  10. 10Boards, governance and culture
  11. 11Key numbers
  12. 12Landmark cases
  13. 13Pitfalls
  14. 14How an expert thinks about it
  15. 15Related sections