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The Care Equation · Appendix C

Healthcare glossary

43 terms, defined the way the book uses them.

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340B
A federal programme requiring drug manufacturers to sell outpatient drugs at steep discounts to eligible hospitals and clinics, which may bill insurers at higher rates.

A

ACO
Accountable care organisation: a group of providers that shares in savings, and sometimes losses, against a spending benchmark for a population.
Anti-Kickback Statute
The federal criminal law that prohibits paying or receiving anything of value to induce referrals of business paid by federal health programmes.
ASO
Administrative services only: an arrangement in which a self-insured employer pays claims and an insurer is paid a fee for network and administration.
AWP
Average wholesale price: a list-based benchmark used to set pharmacy reimbursement.

C

CAC
Customer acquisition cost: the cost of winning and launching a customer.
Capitation
A fixed payment per person per period to cover a defined set of services, transferring cost risk to the recipient.
Coding intensity
The tendency of risk scores in Medicare Advantage to rise faster than underlying morbidity because of more complete or more aggressive diagnosis coding.
Corporate practice of medicine
State doctrines that prohibit lay-owned companies from employing physicians or controlling medical decisions.
CPT
Current Procedural Terminology: the codes for services billed by physicians and other clinicians.

D

DRG
Diagnosis-related group: the classification Medicare uses to pay a fixed amount per hospital admission.

E

ERISA
The federal law governing employer benefit plans, which pre-empts most state insurance regulation for self-funded plans.

F

False Claims Act
The federal law imposing liability for false claims to the government, enforced by the Justice Department and by whistleblowers.
Fee-for-service
Payment for each service delivered.
FHIR
Fast Healthcare Interoperability Resources: a standard for exchanging health data through modern application interfaces.

H

HCC
Hierarchical condition category: a group of diagnoses used in Medicare's risk-adjustment model.
HEDIS
Healthcare Effectiveness Data and Information Set: standard quality measures for health plans.
HIPAA
The Health Insurance Portability and Accountability Act, whose privacy, security and breach-notification rules govern health information held by providers, plans and their business associates.

I

ICHRA
Individual coverage health reimbursement arrangement: an employer-funded, tax-free allowance employees use to buy individual insurance.

L

LTV
Lifetime value: the contribution a customer generates over its life.

M

Medical loss ratio (MLR)
Medical claims and quality spending divided by premium; federal floors are 80% or 85% depending on the market.
Medicare Advantage
Private plans paid by Medicare a risk-adjusted monthly amount per member to provide Medicare benefits.
MSO
Management services organisation: a company that provides non-clinical services to a physician-owned practice under a management agreement.

N

No Surprises Act
The federal law, passed in December 2020 and effective from 2022, that protects patients from most surprise out-of-network bills and sets a dispute process between providers and plans.

P

Payer mix
The shares of a provider's patients or revenue paid by each type of payer.
Payment-to-cost ratio
What a payer pays per dollar of a provider's cost of care.
Payvider
An organisation that is both payer and provider.
PBM
Pharmacy benefit manager: a company that builds formularies, negotiates rebates and processes prescription claims for plan sponsors.
PEPM
Per employee per month: a price charged on every eligible employee, whether or not they use the service.
PMPM
Per member per month.
Prior authorisation
A plan's approval required before a service or drug will be covered.

R

Rebate
A payment from a drug manufacturer to a PBM or plan after the sale, usually a share of the list price, in return for formulary position.
Regression to the mean
The tendency of extreme measurements to move toward the average on remeasurement, which makes patients enrolled at a peak appear to improve.
Risk adjustment
Adjusting payments to a plan or provider for the expected cost of the people it covers.
RVU
Relative value unit: Medicare's measure of the resources a physician service requires, used to set fees and often to pay physicians for volume.

S

Scope of practice
The services a licensed profession may legally perform in a state.
Selection
Differences between people who choose a programme and those who do not, which can masquerade as a programme's effect.
Spread pricing
A PBM practice of billing a plan more for a drug than it pays the pharmacy and keeping the difference.
Stark law
The federal law restricting physician referrals for certain services to entities with which the physician has a financial relationship.
Star ratings
CMS's one-to-five-star quality ratings for Medicare Advantage and Part D plans; plans at four stars or more receive bonus payments.

V

V28
Version 28 of the CMS hierarchical condition category model, phased in for Medicare Advantage from 2024 to 2026.
Vendor-managed inventory
An arrangement in which a supplier places, owns or finances and replenishes stock at a customer's premises.

W

WAC
Wholesale acquisition cost: a drug manufacturer's list price to wholesalers.